1. Materials & Goods

1.1 All of our signs are made using the finest quality slate, marble, granite and stone and carved to the highest standards using only natural quarried materials. Natural quarried materials are subject to variations in colour and markings and the presence, in many cases, of sand-holes, crystals, calcite veins, shells etc. Whilst it is expressly guaranteed that the material is sound and of the material stated and/or selected, it is clearly understood that the good are subject to such natural variations.

1.2 Rustic edge effects on plaques are all individual and uniquely carved and so styles and may vary slightly from the samples shown.

1.3 All plaques are expertly engraved into the material and not printed or overlaid on the surface.

1.4 Gilded and painted engravings cannot be guaranteed for any specific period of time due to the varying local and climatic conditions, especially on flat or exposed surfaces.

1.5 All sizes quoted are approximate and are within the acceptable trade tolerance of + or – 10mm. Where sizes are given in imperial measurements, the metric equivalent may be used on the conversion basis of one inch to 25mm

(Metrication Board Approved).

2. Payment and Pricing

2.1 Unless otherwise stated all goods must be paid for in full before being despatched.

2.2 Ownership of the goods and services supplied does not pass until payment in full has been made.

2.3 All prices quoted are in GB Pounds Sterling.

2.4 Postage & Packing is based on all destinations within mainland UK – deliveries to areas outside this may be subject to additional delivery charges.

2.5 Deliveries to Non-European countries may result in import duties payable on receipt of goods – the purchaser will be liable for these duties.

2.6 Rates of VAT may be changed by Government from time to time – the amounts charged will be that demanded of us and are applicable at the time of ordering and paying for the goods.

2.7 If paying by Cheque please make payable to “The Stone Sign Company”

3. Delivery

3.1 Please allow approximately 10-12 working days for delivery from time of payment being received. If we are unable to deliver during this period then you will be notified via telephone or email as to when your delivery will be expected. Whilst every effort will be made to meet the expected delivery timescale, we offer no guarantee of being able to deliver within 10-12 working days. We will not refund or replace goods that are delayed in transit or delivery due to any reason including industrial action by third parties.

3.2 Free and Charged delivery refers to an order being sent to a given address once only.

4. Confidentiality

4.1 All payments taken via our “The Stone Sign Company” website use a secure server. All confidential information is held securely and used only in accordance with the Data Protection Act.

4.2 Customer details are not passed to any third party, but we reserve the right to pass on the purchasers contact details, including telephone numbers to our delivery company in order to facilitate deliver, unless specifically requested not to do so.

This privacy policy sets out how Stone Sign Co. (“we”, “our”, “us”) uses and protects any personal data that you can provide when using this website.

We are committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page every couple of months. This policy is effective from 19th May 2022.

The personal information we collect

We may collect the following information:

·    Name

·    Contact information including email address, telephone and/or mobile numbers

·    Demographic information such as address and postcode

·    Any other personal information you may choose to tell us during the submission of a contact form message

What we do with the information we gather

We require this information to better understand your needs and respond to any enquires received, and for internal record keeping.

Security

Here at Stone Sign Co., we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, our website has suitable physical, electronic and managerial procedures to safeguard and secure the personal data we collect online. This includes using SSL (Secure Socket Layer) Technology and data encryption.

How we use cookies

We are committed to protecting your privacy and informing you how we handle information about you. Cookies (small strings of text) allow our website to distinguish you from other users when you browse the site. We are working to move to an opt-in system for cookies in line with the new EU Cookie Law.

Most web browsers allow control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

We use Google Analytics to monitor site use, which sets four cookies. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read an overview of privacy at Google, or opt out of Google Analytics across all websites.

Links to other websites

Our website may feature external links to other websites. Please note that once you have used these links to leave our site, this privacy policy does not extend its cover for you. Therefore, we cannot be responsible for the protection and privacy of any personal data you may provide whilst visiting such sites. External sites are not governed by this privacy statement, and you should check their own personal privacy policy to understand what personal data they collect and why.

Attributes

The vector images available within our product customiser are availble at vecteezy.com.

Flowers

https://www.vecteezy.com/vector-art/131104-liana-swirl-flower-vector

https://www.vecteezy.com/vector-art/102191-vector-cartnation

https://www.vecteezy.com/vector-art/150185-free-flowers-hand-drawn-vector

https://www.vecteezy.com/vector-art/91736-assorted-flower-shapes

https://www.vecteezy.com/vector-art/546878-doodle-flowers-and-leaves-collection

Embellishments

https://www.vecteezy.com/vector-art/105627-flourish-vector-icons

https://www.vecteezy.com/vector-art/138321-vector-ornamental-love-dividers

https://www.vecteezy.com/vector-art/275022-ornamental-decorative-elements

https://www.vecteezy.com/vector-art/1761850-dividers-ornaments-line-style-icon-collection-design

https://www.vecteezy.com/vector-art/1406470-elegant-vintage-ornamental-design-elements

Animals

https://www.vecteezy.com/vector-art/217519-coloring-book-animals

https://www.vecteezy.com/vector-art/149720-free-animal-vectors

https://www.vecteezy.com/vector-art/141046-free-nightingale-vectors

https://www.vecteezy.com/vector-art/217520-coloring-book-animals 

https://www.vecteezy.com/vector-art/545000-halloween-black-cat

https://www.vecteezy.com/vector-art/1234283-black-cat-silhouette-set 

https://www.vecteezy.com/vector-art/226372-dog-vector-silhouette

https://www.vecteezy.com/vector-art/153474-whippet-silhouette

https://www.vecteezy.com/vector-art/83718-free-vector-dog-silhouette-vectors

https://www.vecteezy.com/vector-art/99762-free-horses-silhouette-vector

Sport

https://www.vecteezy.com/vector-art/115948-free-minimalist-sport-ball-icons

https://www.vecteezy.com/vector-art/101529-vector-cricket

https://www.vecteezy.com/vector-art/2187904-collection-of-golf-player-silhouettes

https://www.vecteezy.com/vector-art/634663-golf-icon-symbol-sign

Transport

https://www.vecteezy.com/vector-art/623098-auto-car-logo-template-vector-icon

https://www.vecteezy.com/vector-art/623239-auto-car-logo-template-vector-icon

https://www.vecteezy.com/vector-art/140204-car-front-view-vectors

https://www.vecteezy.com/vector-art/2086131-motorcycle-set-on-white-background

https://www.vecteezy.com/vector-art/157159-car-spare-part-icons

https://www.vecteezy.com/vector-art/168459-free-nautical-icons-vector 

https://www.vecteezy.com/vector-art/643346-sailing-boat-icon 

https://www.vecteezy.com/vector-art/86658-free-vector-plane-icons

https://www.vecteezy.com/vector-art/1213081-airplane-logo-icon-set

https://www.vecteezy.com/vector-art/135022-free-bicicleta-vector